Privacy Policy for Patchdoku
Shenzhen Xiaoyao Entertainment Technology Co., Ltd. (“we”, “us”, or “our”) operates the mobile game Patchdoku. This Privacy Policy explains what information may be collected when you use Patchdoku, how that information is used, and the choices available to you.
1. Information We May Collect
- App activity and gameplay data: game sessions, level progress, level results, tutorial progress, hints used, errors, and other gameplay events.
- Device and technical information: device model, operating system version, app version, language, country/region, and technical identifiers.
- Diagnostics: crash logs, performance information, error logs, and related diagnostic data.
- Advertising information: advertising identifiers, ad impressions, ad interactions, and related information used for advertising and measurement, where permitted by applicable law and platform settings.
- Purchase information: in-app purchase events and transaction status. Payment details are processed by the relevant app store or payment provider and are not directly collected by us.
2. How We Use Information
- Operate, maintain, and improve Patchdoku.
- Understand gameplay and improve level design, tutorials, difficulty, and user experience.
- Measure game performance, retention, and advertising effectiveness.
- Detect crashes, bugs, fraud, abuse, or technical problems.
- Provide and measure advertisements where applicable.
- Process and verify in-app purchase events.
- Comply with legal obligations and enforce our rights.
3. Third-Party Services
Patchdoku may use third-party services including:
- Google Firebase Analytics for app analytics and usage measurement.
- Firebase Crashlytics for crash and diagnostic reporting.
- Google AdMob and/or other advertising partners to provide, measure, and improve advertisements.
- Google Play Services for app distribution, platform functionality, and related services.
- Google Play Billing or other app-store billing services for in-app purchases.
These services may process information under their own privacy policies and terms. Google's privacy policy is available at https://policies.google.com/privacy.
4. Advertising
Patchdoku may display advertisements, including rewarded advertisements. Advertising partners may use device identifiers and other information to deliver, limit, measure, or personalize ads, subject to applicable law, user consent, and device or account settings. Where required, consent or privacy choices may be presented before certain advertising or analytics technologies are used.
5. Data Sharing
We do not sell your personal information. Information may be shared with service providers that help us operate the game, provide analytics, diagnose technical issues, deliver advertising, process purchases, or comply with legal requirements.
6. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may also depend on the policies of the third-party services we use.
7. Children's Privacy
Patchdoku is not intended to knowingly collect personal information from children in violation of applicable law. If you are a parent or guardian and believe that a child has provided personal information improperly, please contact us so that we can review the situation and take appropriate action.
8. Your Privacy Choices
Depending on your location, you may have rights regarding your personal information, such as requesting access, correction, deletion, or restriction of certain processing. You may also be able to control advertising personalization through your device, Google account, or consent settings.
9. Security
We use reasonable administrative and technical measures designed to protect information. However, no method of electronic transmission or storage is completely secure.
10. International Data Processing
Information may be processed in countries or regions other than the one in which you live, including locations where our service providers operate. Applicable safeguards will be used where required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.
12. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please contact:
Shenzhen Xiaoyao Entertainment Technology Co., Ltd.
Email: hebaijun@gmail.com